Tom Nechville "Special Person"

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Nechville Owners Group

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Bring your Nechville and join the fun!

226 Members, Created 1/27/2011 -

Administrators: Jim Pankey (owner) , brettmularkey , nechville

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From juledolci on 5/1/2012 2:29:15 PM

I just put this on the forum page, but I wanted make sure that I could share my thoughts with everyone on the Hangout.

I recently purchased a custom Zeus banjo with a 40 hole rim and I just just couldn't get it to sound right. Tom had sent me a new pot with the frosted white head and I it still wasn't the sound that I was looking for. Tom asked me if I could meet him in Pa. so that he could set-up the banjo himself. He was on his way back home from the Merle Fest. I met Tom last night in Philly and he spent over two hours going over my banjo so it sounded exactly the way I requested. He also went over each set-up procedure with me. So it was also educational for me.

To say the banjo sounds awesome is an understatement, it is full and rich. It is neither dull nor bright. It is really perfect. I also own a Stelling Crusader and I would hate to pick but the Nechville is just as rich and full but has a better low end. The Nechville neck is much easier to play than the Stelling. Anyone looking for a banjo should definitely play a Nechville before they buy another banjo. It will really surprise the people that are hooked on Stellings, Gibsons, and Hubers.

I don't know of any business person that would drive hours out of their way like Tom Nechville did for me. There was no monetary gain for him. He spent two hours of his personal time to help me out. He is a special person and really a great guy.

Sincerely,

Jule Dolci

7 Comments
	banjoverton says: 5/1/2012 12:55:49 PM I believe every single word! The customer service at Nechville has met even the quality of their product standards. This is how you run a successful business...highest quality product and the service to match. Another job well done for Tom and Company.
	rachel.love says: 5/1/2012 1:01:24 PM what a cool story! thanks for sharing. i've had similar excellent customer service experiences with tom & al. the customers truly are #1!
	Guy says: 5/1/2012 1:26:44 PM Sounds like the Tom Nechville I've come to know and love. There's not too many folks like Tom, how lucky are we that Tom decided to make banjos and not autoharps...?
	bjoelien says: 5/1/2012 2:40:44 PM I had the great pleasure to spend time with Tom at a banjo workshop here in Norway - fall 2010, and yes,- he is really a special person and a great guy! And, - I am now the proud and happy owner of a Nechville NUVO and The XXV Anniversary banjo. AMAZING instruments. Nechville banjoes now seems to be the first choice among players in this country. Sincerely Bjørn Lien
	jarocks says: 5/1/2012 9:52:04 PM Tom sure made me a special deal on my nechville so I could play a great banjo
	DerekWest says: 5/2/2012 6:36:59 AM My wife had a great time collaborating with Tom & the gang to secretly get me the banjo of my dreams! -DW
	DerekWest says: 5/2/2012 6:39:32 AM I also had a great time watching this about Tom: mnoriginal.org/episode/mn-orig...echville/
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