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New "Top Sellers" Designation for Classifieds

Posted by schlange on Thursday, March 28, 2013

If you're browsing the classified ads you may notice a new icon we have added that looks like this: Top Seller

Clicking the icon takes you to a description of what a "Top Seller" is. Basically, there are three requirements which must be met. The system automatically updates the "Top Seller" list based on these requirements:

  • Overall feedback score of at least +10
  • No negative reviews in the past 12 months
  • At least 5 positive ratings from sales or trades in the past 12 months

Our goal here is to facilitate transactions where both parties are happy in the end.

One way to do that is to encourage members to qualify for "Top Seller" status by posting more ads and keeping their "customers" happy. Another way is to encourage members to work with those sellers who have established a good track record. The new "Top Seller" designation will help do both of these things.

We're mulling over the idea of adding a few other designations, such as "Top Buyer" for members with a lot of good ratings from sellers, "Veteran Member" for long-time members, and "New Member" for someone who has joined within the last week or so. Thoughts?



8 comments on “New "Top Sellers" Designation for Classifieds”

BigDaddio88 Says:
Thursday, March 28, 2013 @1:55:53 PM

One thing I love about the hangout is the grassroots sensibility that pervades. Over the years I have sold a couple of banjos here, bought 3 and gave away a Harmony to someone that was looking for one and I didn't want it. I won't ever qualify as a power user and earn any kind of badge. I just a regular user here. I don't like the implication that I'm less trustworthy because I won't "rate". Is eBay the model you are pursuing? There is already an eBay. I prefer the "downhome" nature of the hangout. You are nurturing a hierarchy.

schlange Says:
Thursday, March 28, 2013 @2:49:41 PM

Hmmm.... I get your concern. But I also get to deal with people all the time who have issues with classified transactions. The smoother and more reliable we can make it, the better. Giving good sellers a stamp of approval is a good thing in my book for that reason.

Is eBay my model? Nah. I don't have a model, really. I'm just trying to build the best vehicle for facilitating sales and trades between members.

schlange Says:
Thursday, March 28, 2013 @2:55:39 PM

Also, BigDaddio88--that's why I was thinking of a designation like "Veteran Member" would be good. There are many members like yourself (the majority of sellers, in fact) who don't sell enough to really be a "top seller" but they're still established, reputable members nonetheless.

mainejohn Says:
Thursday, March 28, 2013 @3:55:37 PM

I'm a very occasional seller, so although I have a good rating, I'll never be a "top seller." I had a number of successful sales before the rating system came into effect, so I guess those don't count.

schlange Says:
Thursday, March 28, 2013 @4:37:42 PM

Another thing we could do is have a "Verified Seller" badge that is pretty easy to attain... maybe you just need to have, say, 2 positive reviews in the system, and have been a member for at least a month. That should be enough to weed out scammers I would think. We're just looking for something that shows you've worked with people before and they were happy with the outcome. Thoughts?

Mainejohn: when we put the rating system into effect we actually allowed folks to post ratings on past transactions so folks like yourself could get some "points" for earlier transactions. Actually, you still can do that... as long as your listings weren't deleted, people can go on and say they were the buyer/seller/trader and rate you.

schlange Says:
Thursday, March 28, 2013 @4:44:22 PM

I'm moving this discussion over to banjohangout.org/topic/259556 to encourage more comments from members. Please don't post further replies here!

5stringypsy Says:
Thursday, March 28, 2013 @4:46:12 PM

A little common sense goes a long way, or has for me anyway. Once you're here for any ammount of time you get familliar with the "regulars and when you come across someone you may be wary about purchasing from, if a feedback score or lack there of is your concern just look at their homepage. I mean 99.9999% of the time they're friends with someone you know if you're a regular participant on the site and if they've been a member for years and you've never seen anything bad about their activities in forums then thats a pretty good indicator you can be sure they're gonna act and do right. Just my 2 cents. I feel the family atmosphere here and have made gooood goooood friends here and have pretty much learned how to play and build here enough to do it for a living and support a family of 6. Just open your eyes and it never hurts to ask a seller whatever you want as a potential buyer.

kmwaters Says:
Friday, April 12, 2013 @7:01:33 AM

Nice idea. Some people are really into trading, and if they do a stand up job at it, this is a good designation.

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