I have been a long time customer (many decades) of Elderly. I have always had timely communications with them.
However, I have found an exception to this. I am trying to place and pay for a large string order but for the first time I cannot because I get this message... 'Your order cannot be shipped to the selected address. Review your address to ensure it's correct and try again, or select a different address.'
After a number of fruitless attempts to get this to work, I resorted to contacting them via their website.
After a period with no response, I resorted to a direct email. After a number of days, still no response.
Because of this delay, one of the items is now is out of stock.
Has anyone experienced this from them.
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