Posted by schlange on Friday, April 13, 2018
In an effort to provide a better experience for all Hangout users, we're setting up a Hangout Network Helpdesk to handle all questions and other support requests. And we need someone to help operate it! This is the perfect part-time gig for someone who knows the Hangouts well and wants a little extra income.
Job Title: Help Desk Specialist
You will be the first point of contact for all Hangout Network Support requests. Requests may come in via our "Website Problems & Questions" forum, or be entered into our new Zendesk support system via email or direct support ticket submission.
The Help Desk Specialist will endeavor to resolve all support tickets on their own in a fast and friendly manner. Tickets may be escalated up to "senior support" (Eric and his staff) if necessary.
Pay & Hours:
Application Deadline: Monday, April 23 2018 at 8AM Pacific
How to Apply:
Email firstname.lastname@example.org with a summary of your qualifications and experience. A simple email is fine, resumes are also acceptable.
Thanks in advance for all who express interest in this gig! I know I'll find a dedicated Hangout community member who will be a perfect fit.
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