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Not that much experience with First Quality in Ky, and my experience with Eric in Silver Hill, Alabama has been as a walk-in in need of banjo repair/help. Given that he is pretty much a one-man operation I would think the best thing to do would be to call him and discuss what you need and get a time frame for it. I would assume the in-stock orders would be out the door within a reasonable time. I do know that my experience was always topflight and I wouldn't hesitate to send Eric my business after I spoke with him to address any questions and/or concerns.
Bobby
Some 35 years ago I had setup questions and called FQMS. Bill graciously spent a 1/2 hr talking me through just what I needed. Eric is no different. A few years ago I purchased a used custom V35 with a neck made from an 1800s maple piano upright. Called Eric and he told me about all the labor process making the banjo. Again valuable information provided gratis. The Sullivans have been innovative with salvaging old wood and developing torrefied wood processes. Craftsmanship is first class. I would not hesitate engaging Eric for services in the future.
I have always enjoyed dealing with Eric at both locations. He has always been very helpful, but very busy and sometimes takes some time to respond. Today's business is much smaller with fewer offerings and he does not have a staff. Knowing this, keep your expectations reasonable, and you should have a good experience.