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Sep 8, 2024 - 6:20:20 PM

rhneff

USA

1 posts since 10/20/2023

I have been using Zoom for my banjo lessons and lately it has been giving me problems. I can hear the person talking but when the banjo is played, the sound is dead. I have tried turning the sound settings off and on for musicians with the same result.

Is there a better software to use? Is there a certain setting that I need to change? I am stuck. Can anyone help.

Dick Neff
rneff19@icloud.com

Sep 8, 2024 - 6:45:23 PM

Edwards

USA

205 posts since 3/26/2014

Hey Richard, it might not be so much about your software I’ve used Google meet, zoom, Microsoft teams, for different types of meetings. And it’s really about your microphone set up and how much Ambient noise interferes with all the different nuances that are heard from the human ear coming out to banjo.. I hope this helps.

Sep 8, 2024 - 7:09:34 PM
likes this

264 posts since 1/7/2021

Is the other party also disabling noise-cancellation by selecting the musician setting?

As far as I understand it, each person playing an instrument needs to manually disable noise-cancelling on their end.

Sep 9, 2024 - 7:56:03 AM

KCJones

USA

3229 posts since 8/30/2012

Noise canceling and volume controls exist at several points and all need to be checked.

Most microphones have volume/noise settings. Your PC itself has volume/noise settings. The video conference software has volume/noise settings. And those same settings also exist on the other end. So that is 6 locations to check.

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