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Apr 11, 2024 - 5:11:51 PM

banjonz

New Zealand

12042 posts since 6/29/2003

A little while ago In posted that I could not access the above website because of an error or it was blocked! I tried finding my old post to revisit it as the contact details that was supplied, I did not get a response. Does anyone else have problems contacting them?

Apr 11, 2024 - 5:48:42 PM
likes this

15228 posts since 6/2/2008

I can get to the website, no problem. It's been years since I had any reason to contact them, so I didn't try.

Did you try different browsers? Different devices?

https://www.luthiersupply.com

Apr 11, 2024 - 8:30:38 PM

799 posts since 5/29/2015

I have ordered three times in the last four months from them with no issues. Fast shipment, perfect quality.

Apr 11, 2024 - 8:59:58 PM

banjonz

New Zealand

12042 posts since 6/29/2003

quote:
Originally posted by Old Hickory

I can get to the website, no problem. It's been years since I had any reason to contact them, so I didn't try.

Did you try different browsers? Different devices?

https://www.luthiersupply.com


I normally use Chrome but also have tried MS Edge and Brave with the same result... "The connection for this site is not secure"

Apr 11, 2024 - 11:05:55 PM

banjonz

New Zealand

12042 posts since 6/29/2003

I checked back through my sent emails and I sent them an email on March 11 to andydepaule@luthiersupply.com.
This was the address sent to me from someone in the BHO.


Never had a reply!

Edited by - banjonz on 04/11/2024 23:06:50

Apr 12, 2024 - 6:00:27 AM
Players Union Member

DRL777

USA

304 posts since 12/12/2021

I dealt with Sam and email response is terrible. ....but if you just call them ...even if you have to leave a message, he'll get back to you.

(541) 728-0953 - Sam DePaule

Edited by - DRL777 on 04/12/2024 06:02:11

Apr 12, 2024 - 1:27:52 PM

2527 posts since 2/7/2008

They made some lovely inlay for me shortly ago. It did take a day or two for Sam to reply, but he did.

Apr 12, 2024 - 3:00:56 PM

banjonz

New Zealand

12042 posts since 6/29/2003

I use Malwarebytes antivirus so I contacted their admin re this.

Their response : Thank-you for bringing this to our attention.
I requested a review of the website, it was not the website that was being blocked but the IP where it is hosted - 72.167.101.202
Unfortunately, this is a valid block on the IP as it is abused.

Even though I could not get through, I still haven't had any response from my email to them.

Apr 12, 2024 - 3:13:46 PM
Players Union Member

Helix

USA

17516 posts since 8/30/2006

Ok, hang in there

These people work hard.

They had to MOVE pearl in boxes to escape the Eugene forest fire.

Keep trying, please.






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