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Jun 24, 2022 - 9:46:53 PM
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donc

Canada

6983 posts since 2/9/2010

Our basement has a humble room reserved for us to watch TV ,read , or just hang out and do nothing. It's really too tacky to entertain friends or family but it's part of my home and I like it. A year ago our young dog decided to eat 2 holes in the linoleum floor.Over the years I've learned to make those repairs so the patchwork is well concealed. I went into Lowe's to find the right type of flooring glue as well as the seam filler that welds the finished seams tougher so they don't look like a haphazard patch. The clerk on duty had never heard of the seam filler and his boss told me to go see the flooring store down the street. The store down the street told me to try a store in Richmond 25 miles away. Neither could agree on the right type of adhesive to actually make it stay on the floor. I went away feeling like I was asking for a replacement part for a butter churn or a roll of fly paper.

Jun 24, 2022 - 11:54:42 PM
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m06

England

11272 posts since 10/5/2006

How about you encourage your dog to chew some more holes in the Lino so they appear as an intentional overall part of the design?

I had a similar 'unresolved' issue with my cat and an armchair. When I changed my thinking and realised that my cat is a feline interior designer with a work in progress the 'issue' miraculously disappeared. wink

Less shopping = more banjo time.

Edited by - m06 on 06/25/2022 00:00:58

Jun 25, 2022 - 3:57:22 AM
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STUD

USA

36094 posts since 3/5/2008

donc...

Welcome to me world...

Nobody at the parts places can find anythin without a serial number...

I tell them ..no. 1...

As I am building thr prorotype..

Jun 25, 2022 - 4:36:12 AM
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rinemb

USA

14742 posts since 5/24/2005

My routine is: go shopping for a widget. Go to three places. Go home empty handed, and p’d! Then order it online, and have within 2 days.
I could have been mowing the lawn, fixing the faucet, or watching the game. And, saving gas!
Brad

Jun 25, 2022 - 7:47:51 AM
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RB3

USA

1374 posts since 4/12/2004

I "re-purpose" a lot of items that are available at the big box hardware stores. Often, someone who works there will ask me if I need help. Usually, I tell them politely that I can probably find what I need without help. Invariably, they will continue to try to help me by asking me what I'm looking for. When I tell them that I won't know what I'm looking for until I find it, that really confuses them.

Jun 25, 2022 - 7:53:10 AM

76448 posts since 5/9/2007

Talk to someone that lays flooring for a living.

Jun 25, 2022 - 7:54:26 AM

76448 posts since 5/9/2007

quote:
Originally posted by RB3

I "re-purpose" a lot of items that are available at the big box hardware stores. Often, someone who works there will ask me if I need help. Usually, I tell them politely that I can probably find what I need without help. Invariably, they will continue to try to help me by asking me what I'm looking for. When I tell them that I won't know what I'm looking for until I find it, that really confuses them.


That sounds like a nice way to waste their time.

Jun 25, 2022 - 11:32:49 AM

STUD

USA

36094 posts since 3/5/2008

quote:
Originally posted by RB3

I "re-purpose" a lot of items that are available at the big box hardware stores. Often, someone who works there will ask me if I need help. Usually, I tell them politely that I can probably find what I need without help. Invariably, they will continue to try to help me by asking me what I'm looking for. When I tell them that I won't know what I'm looking for until I find it, that really confuses them.


I completely understand... ,;0)

Jun 25, 2022 - 12:13:16 PM
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m06

England

11272 posts since 10/5/2006

I would post additional comments in relation to shopping for ironmongery and tools. But it would just be too undeniably obvious (to me) that I’ve reached the point in life where I have actually turned into my dad. surprise

Edited by - m06 on 06/25/2022 12:16:50

Jun 25, 2022 - 12:18:59 PM
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383 posts since 11/9/2021

Worked in several old time hardware stores in my youth. We had a saying. 99% of people who come in have no idea of what they want. THe other 1% know what they want, but don;t know what it's called.

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Jun 25, 2022 - 12:35:06 PM

13457 posts since 6/2/2008

Thanks to the internet, my routine is go online to quickly learn what I need for what it is I want to do, find out whether Lowe's, Home Depot or Ace sells it, and then go shopping. With Home Depot, the website even says what aisle and bin the the item is in.

In this case, Lowe's sells both vinyl floor adhesive and seam sealer. Too bad you encountered employees who didn't know the correct name of the product.

Jun 25, 2022 - 12:36:38 PM
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banjoy

USA

10340 posts since 7/1/2006

I don't think age has been mentioned in this thread other than the title (unless I missed the reference). Which is true. Idiots come in all ages.

A while back I was at Lowe's (the big box store) and asking for enamel paint in the paint department. The clerk manning the dept was probably my age. I was surprised to be told that enamel paint does not exist anymore, is no longer a thing. Kinda funny since there was plenty of enamel paint on the shelves just a few feet away from this moron.

A few weeks ago, at the very same Lowe's store, I went to buy some ant poison and another customer was seeking the same thing. I knew what I needed, he didn't so he asked a clerk, who promptly dropped him off in front of the shelves with all the bug poisons, and told him to read the labels to decide what he needs, then took off as fast as she could disappear, and left him full of questions. I got to talking with him and very quickly was able to point out the right stuff he needed.

It's not a matter of us being too old to shop. It's a matter of ignorant idiots being hired as floor sales staff.

EDIT TO ADD: With Lowe's I mostly shop online these days and have them pull the order for me and have it waiting for pickup. That way I bypass all the floor staff and get them to do the legwork for me. A win-win for me.

Edited by - banjoy on 06/25/2022 12:42:57

Jun 25, 2022 - 12:53:06 PM
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donc

Canada

6983 posts since 2/9/2010

Update: ... Today I was near an upscale mall which actually has a Home Depot. There are no building materials or lumber but they carry everything else. The guy in the flooring dept. didn't know what seam sealer was but he did look it up. It is available if I order it online. Yesterday the lady at the flooring store suggested that I drive 25 miles to get it from a flooring trade supplier. She cautioned me that it was almost $40 for a small tube. The cost of the Home Depot brand is $11.85. If I order it today I get it in 2 days.

Jun 25, 2022 - 4:29:05 PM
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rinemb

USA

14742 posts since 5/24/2005

Though I may pay a premium, I do a lot shopping on Etsy and EBay. I don’t need 500 feet or this or that, or 40 lbs or this or that, etc. the tge folks that will buy 500 ft of an uncommon household item the. Chop it into by the foot lots or a few widgets, thank them for making these small amounts available! Brad

Jun 25, 2022 - 4:39:31 PM

Brian T

Canada

19333 posts since 6/5/2008

My introduction to local shopping in this village began 21 years ago.
City stores usually had a very good inventory. Village stores, not so much.

Instead, they would tell me (online inventory): "Yup, I see 6 of those in the warehouse. You want two of them? OK, they will be on next week's truck." And they were. Just had to slow down and forget all about any urgency to the products. Next week's truck. Remember that.

One thing unavailable here is clothing beyond bib-front coveralls. I've always had very good fortune shopping on line for that stuff. One little shop in the city actually photographed 8 shirts and emailed the pix, asking me which ones I wanted.

Jun 25, 2022 - 7:33:05 PM
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RonR

USA

1964 posts since 11/29/2012

I ordered a trail camera today at 1 O'clock from Amazon. At 5:30 it was at my house. How do they do that?

Jun 25, 2022 - 7:38:23 PM

chuckv97

Canada

65190 posts since 10/5/2013

quote:
Originally posted by RonR

I ordered a trail camera today at 1 O'clock from Amazon. At 5:30 it was at my house. How do they do that?



 

Jun 26, 2022 - 3:57:42 AM

Paul R

Canada

16003 posts since 1/28/2010
Online Now

I was looking for a file in a local big box hardware store the other week. It wasn't where they used to be. It wasn't where they logically would be. I had three staff looking for it and they couldn't find it. On a hunch I went over to check things out a short distance away. I found the files and told them. I was glad I could be of assistance.

Jun 26, 2022 - 2:26:48 PM

4729 posts since 12/6/2009

Years ago HD and Lowes had border line people working in certain departments rarely knew a lot about nothing. Since economy got iffy and pandemic a lot of really good machanix started showing up at these places. We are lucky because in these locations locally we have really good quality tradesman working these places. I use to try and avoid those who wanted to help me but now I kinda welcome it. (Two brilliant heads together accomplish the goal)....lol

Jun 26, 2022 - 3:22:43 PM
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banjo bill-e

Tuvalu

12363 posts since 2/22/2007

Chuck, I ordered a box of coffee pods from amazon at nine AM and had them at my condo by noon!

Jun 26, 2022 - 5:49:59 PM

Brian T

Canada

19333 posts since 6/5/2008

I can't complain about local grocery shopping. Even with gas prices, there's still a bunch who shop in the city, 2.5 hrs away. Big visit, many stores, that sort of thing. The local stores know it so they try to show the food diversity. But, it's the same old story = what's on the truck ain't necessarily all you ordered but that's what you get to sell.
The local grocery stores are holding up well with variety. It isn't just apples, oranges & bananas. Shipping up the west coast from Chile and Peru gives us some year long availability.

Jun 26, 2022 - 6:22:42 PM

Owen

Canada

11408 posts since 6/5/2011

quote:
Originally posted by RonR

I ordered a trail camera today at 1 O'clock from Amazon. At 5:30 it was at my house. How do they do that?


Well.... my GP made a referral for me for a CT scan mid-aft on a Friday; the booking dept. called on Monday a.m. and the deed was done on Wednesday morning.... i.e. all done within 3 business (?) days.  My wife recently had one done earlier this winter/spring and it took 3 months!!   How do they do that??   indecision

Edited by - Owen on 06/26/2022 18:23:34

Jun 27, 2022 - 12:42:02 PM
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76448 posts since 5/9/2007

Whenever I've asked our Lowes,Home Depot ,Harbor Freight or Job Lots for help in finding anything they've been very helpful and saved me a lot of time.
When they didn't have what I was looking for they've all given me tips on other stores that have what I needed.
They know if they are helpful I'll probably return to them for more fair treatment,later.

Jun 27, 2022 - 2:55:23 PM

donc

Canada

6983 posts since 2/9/2010

It depends on the neighbourhood. If you have a lot of retired tradesmen you will probably get to talk to one of them at Home Depot. Real estate prices have become so insane here in 20 years that the building tradesmen live 20 miles away. The ones we get at Home depot are likely the 20 year old kid in transition, the adult who can't find work in his chosen field, or the comfortably retired person who just wants to get out of the house.

Jun 28, 2022 - 4:09:28 AM

4729 posts since 12/6/2009

The only complaint I have now with the box stores is it seems the young so called computer wizards are taking over the in stock items and the ordering things they don’t carry on hand. And the methods used now for ordering things.
Used to be if they were out of something and you had to order something if you were at the store you just had to walk over to customer service and they/d do all the leg work for the item you wanted. A few months ago I was at Lowes and needed a part and was told I could only order it with my I Phone.....well I don’t have an I phone I wouldn’t know how to use one if I did so the kiddies didn’t know what to do. I had to go to my home and order it on my computer. That was Lowes. Last week I had to order from my computer a part from HD....everything went smoothly until I had to fill out how I was gonna pay. First it asked for my account....didn’t have one.....then when it asked me to open a new account it wanted info i9 didn’t have.....there used to be a part in ordering where it let you order as a guest....that’s gone......we wound up calling the store (we thought) but we called a central location instead. after about a dozen questions and put on hold....the person never came back to the phone.....had to recall....finally got a hold of someone with a half a brain......short story long....we got the order in finally and they took my Visa which at one time they rejected 3 times. Any way \got email conformation with delivery date....in 3 days......after a couple days went to track it.....the same first day message kept coming up......after 5 days finally got a tracking response....Part was gonna be 10 days not 3 days......surprise surprise got it in 7 days.....well I got a message that it was in but....I had to go to a locker thing-o.....put in a scanner thing or a number into the locker screen......by this time (and excuse my language) but by now I am pissed......got to HD...found the locker after looking around until I found someone who knew where it was.....out in the entry way next to the basket racks......punched the numbers into the computer screen.....nothing.....zip....nada.....went to customer service asked them for help....little kid about 6 years old came out to help.......put my number in (like I did) and the freakin door beeped and opened......my little bag of 10 dollar parts came out with a piece of kit-kat candy attached........
While driving home with my bounty it dawned on me....ya know......I’ll bet it was these immature computer wizards that destroyed Sears Roebuck........and put em outta business

Jun 28, 2022 - 5:49:29 AM

76448 posts since 5/9/2007

I've never heard anyone complain about store people asking if they can help you find what you are looking for until I read it here.
If they do and you don't want the help please thank them for offering.
Asking you if they can help you find something is part of their training or perhaps they do it because they care.

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