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Got email from a member, but how to respond?

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May 9, 2022 - 7:19:02 AM

PeterJ

USA

1565 posts since 3/11/2004

I got an email "sent from (member's personal email address) via Banjo Hangout" -- since the email to me came from "noreplay@banjohangout.org" how can I reply? My profile page shows no record of a message being sent to me. I'd like to respond through the hangout, though.

Thanks for the help!

May 9, 2022 - 7:54:31 AM

2775 posts since 5/2/2012

Log in, go to the member's HO homepage, send a Personal Message (PM).

I guess if you wanted to continue the dialogue, put your personal email addess in the PM.

May 9, 2022 - 7:58:28 AM

PeterJ

USA

1565 posts since 3/11/2004

Thank you!

May 9, 2022 - 7:59:32 AM

1168 posts since 1/26/2011

The PM message you received won’t be there. You can either respond via email, or look up the person and PM them. Then they’ll receive an email from you through the BHO.

May 9, 2022 - 8:22:42 AM
Players Union Member

Texasbanjo (Moderator)

USA

27361 posts since 8/3/2003

What thisoldman said is correct, however, if you don't want to go to the trouble to look up the member's username, go to his/her home page, click on PM then do this:

If you got an e-mail from the member, that e-mail will have the member's address and you can e-mail him/her without going through the PM here at the Hangout.

May 9, 2022 - 8:59:56 AM
like this

3177 posts since 2/18/2009

At least in my email program (Yahoo) I can just click the reply button on the email I get from Banjo Hangout and type in my message, and when I hit send it goes to the original sender's email address, not to noreply@banjohangout. I would give it a try and see, the worst thing that can happen is that it doesn't go.

May 9, 2022 - 9:10:55 AM

4406 posts since 5/29/2011

I use Yahoo and have the same results that Zach just described.

May 9, 2022 - 9:22:07 AM

PeterJ

USA

1565 posts since 3/11/2004

Thanks, Zach and Mark -- I reached out through the Hangout PM, but I will try that if I hear back from the other member.

May 9, 2022 - 12:23:49 PM
like this

banjoy

USA

10273 posts since 7/1/2006

It's not complicated.

"Received From" and "Reply To" are two different email addresses and anyone can send from one address to have replies going to another email address. This has been so since email has been a thing and has nothing to do with BHO. You can do this yourself from your own email client.

All you need to do is hit the reply button in your email, and you'll see that you will be replying directly to the sender's email.

No hoops to jump through. It's simple and easy. Just reply to that email.

May 9, 2022 - 12:42:30 PM

PeterJ

USA

1565 posts since 3/11/2004

Thanks, Frank!

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May 9, 2022 - 1:03:01 PM
Players Union Member

schlange (Administrator)

USA

5978 posts since 1/20/2003

What banjoy said!

May 9, 2022 - 1:14:20 PM

PeterJ

USA

1565 posts since 3/11/2004

yes

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