Banjo Hangout Logo
Banjo Hangout Logo

Premier Sponsors

571
Banjo Lovers Online


WARNING to anyone who mailed out a package early last week

Oct 19, 2021 - 8:12:15 AM
like this
14305 posts since 10/30/2008

I'm steamed about a Post Office issue this morning!

Last Tuesday Sept. 12 I mailed a package to a buyer in Colorado. My prepayment of postage was included in the sale price. I got a receipt and a tracking #.

My customer didn't have the package by Friday so on Saturday I tracked the package and it was "Held" at customer's post office "at customer request". I shared this info with my customer and yesterday, Monday, he went to his Post Office to pick it up. There he was told there was several dollars of "postage due" which he had to pay to get the package!!! He complained to me, naturally. I visited my little country post office this morning (open only 8 to noon) and complained to my Postmaster who told me this is happening all over the country because the Post Office had a rate increase BETWEEN the time I mailed my package last Tuesday and the time it arrived Friday/Saturday at customer's location!!!

So if you mailed out a package early last week, check to see where it is and if it's being held up for postage due this week. Receivers are rightly steamed about having to pay postage due, but also about the inconvenience, and the Post Office bureaucracy. Something expensive to mail could have a significant postage due bill, I think.

My Postmaster says there have been so many complaints (that he agrees with) that he's not even reporting complaints any more. He said if a package arrived for ME with postage due, he'd waive it.

Oct 19, 2021 - 9:05:03 AM
like this
Players Union Member

DC5

USA

21177 posts since 6/30/2015

I'm sorry, there is not way that the PO (good name for it) should be able to raise rates after a package has been accepted. Imagine if they did this with first class mail not using forever stamps, or metered mail. The PO needs to go back to being what it originated as, a service of the U.S. government and not this quasi-private thing that just doesn't work.

Oct 19, 2021 - 9:48:06 AM
likes this

4332 posts since 6/15/2005

I don't know for certain, but your postmaster's explanation doesn't seem right to me. For one thing, the rate increase for parcels went into effect more than week before you shipped your package on October 12, not while it was in transit. Take a look at this:

https://about.usps.com/newsroom/national-releases/2021/0810-usps-announces-proposed-temporary-rate-adjustments-for-2021-peak-holiday-season.htm

This proposed temporary seasonal rate increase for parcels was approved and took effect on October 3, so clearly it was already in effect when you shipped your package on October 12. The explanation that the rate went up while the package was in transit makes no sense.

And suppose the rate did increase after you shipped the package. How can you (or your customer) be held responsible for paying anything other than the amount in effect the day you shipped it?  

Again, I don't know for certain, but it seems to me the most likely explanation is that your post office mistakenly neglected to charge you the increased rate, and that mistake was caught by your customer's post office, which then charged you customer the increased postage due.
 

Oct 19, 2021 - 9:48:20 AM
like this

389 posts since 11/29/2012

I love the USPS. Best shipper in the USA and it always backs its customers. Fire Postmaster General Louis DeJoy. He has an adgenda to catch and kill our USPS to benefit his shipping and logistics company--period.

Oct 19, 2021 - 10:08:33 AM
likes this

GeorgeG

USA

54 posts since 9/13/2019

Just curious and too lazy to check, but what is the term in office for a postmaster general? Why is he not already gone?

Oct 19, 2021 - 11:02:23 AM
likes this

11811 posts since 10/27/2006

quote:
Originally posted by GeorgeG

Just curious and too lazy to check, but what is the term in office for a postmaster general? Why is he not already gone?


The only way to answer that is to make this thread political. Google is your friend. You will get angry when you read the answers.

Oct 19, 2021 - 11:04:29 AM

KCJones

USA

1522 posts since 8/30/2012

There's a reason this is happening, and there's groups of people that want it to happen.

Think about that next time you need to make a decision.

No politics!

Oct 19, 2021 - 11:05:29 AM
like this

Bill Rogers (Moderator)

USA

25392 posts since 6/25/2005

Oh DeJoy of using USPS these days.

Oct 19, 2021 - 12:08:16 PM

1599 posts since 5/19/2018

Hey, I like the UPS. Full of Fun and surprises.

For example: just received a Christmas gift last week from my wife. Beautiful hand made sheath knife. Only thing is that it was a gift for Christmas 2020.

Took only one year from time of shipping to get here. All three States away.

Oct 19, 2021 - 2:08:22 PM

14305 posts since 10/30/2008

Arnie, I was really afraid someone was gonna provide a rational answer like yours.

When you can't believe your own tiny town Postmaster, who can you believe?

I vote for Wilford Brimley for US Postmaster General, like on that Seinfeld episode where he had a little talk with Kramer about refusing to take his mail. "Not only am I a Postmaster, I'm a GENERAL, and a GENERAL by God gets things DONE!" Kramer took his mail!

Edited by - The Old Timer on 10/19/2021 14:09:55

Oct 19, 2021 - 8:20:37 PM
likes this

13675 posts since 4/15/2012

quote:
Originally posted by 35planar

I love the USPS. Best shipper in the USA and it always backs its customers. Fire Postmaster General Louis DeJoy. He has an adgenda to catch and kill our USPS to benefit his shipping and logistics company--period.


Why not name that company? People could then boycott it.

There seems to be a parallel to the Education department being run by someone who owns for-profit schools, and the securities regulator by a Wall Street insider.

Hangout Network Help

View All Topics  |  View Categories

0.171875