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Jun 10, 2021 - 7:31:19 PM

timacn

USA

565 posts since 7/30/2004

Hello. I want to buy a banjo off somebody. Generally I use paypal but the seller only has Venmo and Zelle.

I've used venmo one time and I found it very confusing. (I am older) I also believe that they discourage the use of their service for private purchases of goods and services.

Zelle seems a bit clearer to me, but my bank has a $1,000 per day limit on monetary transfers using Zelle.

Anybody have a preference? Any suggestions?

As Zelle is a bank to bank service, wouldn't doing a wire transfer through the bank to the seller's bank work in pretty much the same way?

I need some help with this. Thanks in advance for your advice.

Jun 10, 2021 - 7:52:32 PM

LukeL

USA

78 posts since 9/14/2017

PayPal "Goods and services" is the only option with buyer protection. Make sure you trust the seller before using others. Zelle is only for Bank of America. Venmo is fast and easy.

Jun 10, 2021 - 7:52:46 PM

Foote

USA

493 posts since 3/25/2009

I've used Zelle to transfer funds to a relative, but have only used paypal when buying a banjo here. It doesn't appear that the other options offer protection from a seller who misrepresents his banjo or takes the money and doesn't send the banjo. Since the buyer pays the fees (added to purchase price), I've never understood why a seller refuses to use paypal. Always makes me question the deal. (I have made exceptions when the seller has a very high rating here.)

Jun 11, 2021 - 3:23:11 AM
like this

Mivo

Germany

80 posts since 9/13/2017

I’d buy a different banjo if the seller doesn’t want to use PayPal.

But I’m generally cautious if widely accepted payment options aren’t offered and the only choices are somewhat more obscure services that I never used and have no experience with, or that I haven’t seen many businesses offer. Are Zelle and Venmo big in the US? I, in Europe, only heard of Venmo before, and it was in a negative context regarding buyer protection.

Jun 11, 2021 - 3:51:33 AM

2506 posts since 10/17/2013

In my experience, PayPal is by and large the SAFEST way to go when making an electronic purchase. I’ve used it almost exclusively for 99.99 percent of my online transactions, and contrary to all the “scare stories,” is hands down the most secure method of online payment. 

 I have only used Venmo ONCE. It is not nearly as deluxe or friendly as PayPal.

Jun 11, 2021 - 5:53:30 AM

3578 posts since 4/5/2008

You might look into Facebook Pay I've used it many times just link a credit card /debit. Credit Card offers better protection than a Debit Card does. *Zelle also works with Regions Banks*

( I  )===='--<: :}

Jun 11, 2021 - 7:55:34 AM

3 posts since 9/19/2012

I agree with the majority here about PayPal. You should tell the seller to accept it as it's easy to set up. It offers you the protection that neither Venmo or Zelle do. While I have used Zelle and Venmo, they have been for acquaintances and family friends mostly. They are for small amounts and for people I implicitly trust.

Jun 11, 2021 - 8:00:29 AM

11728 posts since 6/2/2008

This article on Venmo says the safest way to use the service is to use a credit card as your primary funding source, not your actual checking account or a debit card. This gives you the fraud protections of your card.

According to my quick read, both Venmo and Zelle should only be used for transactions with people and businesses you know and trust.

Jun 11, 2021 - 8:11:14 AM

11728 posts since 6/2/2008

Follow up.

DO NOT USE VENMO!  Even Venmo says do not use Venmo to purchase anything from someone you don't know!  

The following notice is live at this moment on the Venmo website (CAPITALIZATION is theirs):

Unless directly given the option by Venmo, DO NOT USE VENMO TO TRANSACT WITH PEOPLE YOU DON’T PERSONALLY KNOW, ESPECIALLY IF THE TRANSACTION INVOLVES THE PURCHASE OR SALE OF A GOOD OR SERVICE (for example, concert tickets, electronic equipment, sneakers, a watch, or other merchandise). These transactions are potentially high risk, are not allowed under Venmo’s User Agreement, and Venmo does not have a protection program for such transactions unless directly offered.

If Venmo is saying don't use their service for the purchase of goods from strangers, who are we to say otherwise? More to the point, why would you do it?

Is the banjo you want to buy the last one of its kind? The absolute best deal on Earth? If not, keep looking and find a seller who accepts PayPal and its buyer protections.

Jun 11, 2021 - 9:14:34 AM

3 posts since 6/11/2021

Very good advices here for Paypal and my pernoal thought is that you should use it indeed. I would totally agreed with Mivo as he has proposed to make sure of the seller if you are paying through PayPal. I do not live in USA and i can not express opinions on Venmo but here are some of the best tips to read and have in mind when using Paypal and how to verify the sellers here and a bit more on this one.

Jun 12, 2021 - 1:27:14 PM

2708 posts since 4/16/2003

Replied to you about this "sale" in your other thread.
My advice is... forget it and look elsewhere.

Jun 12, 2021 - 2:46:29 PM

50 posts since 10/5/2019

I would only use Venmo if it is someone you know and can trust as there is no buyer protection. PayPal is the only one with buyer protection but it is my least favorite although I have to use it a good bit. Venmo is the easiest, and Zelle only works with BOFA as far as I know

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