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USPS Debacle and Damaged Instruments...

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Aug 20, 2020 - 7:25:17 AM
2205 posts since 9/25/2006

I shipped out a fine 1922 Weymann Megaphonic Conversion banjo only to have it sit in a warehouse for over a week (even though I paid for two day shipping!) The heat caused the frets to buzz and it appeared to be banged around a bit as well. Luckily, I had insurance on it and the USPS seems to be moving forward with my claim.

Anybody else have problems with damaged instruments and USPS lately?

Aug 20, 2020 - 7:29:51 AM
like this

5789 posts since 9/5/2006

i don't use USPS for anything like instruments so i can't say ,, i always use UPS and only once had a problem with them and they made it right.

Aug 20, 2020 - 7:44:45 AM
Players Union Member

Eric A

USA

841 posts since 10/15/2019
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I've been on a pandemic roll this year, buying 5 banjos. From a variety of sellers, every single one of them came by FedEx with no problems.

Aug 21, 2020 - 4:57:55 AM

852 posts since 3/7/2006

Not really a problem, but an interesting factor to bring to note. Ordered an Item online that was shipped out of Atlanta. It was shipped USPS, and to my surprise was almost completely handled by a USPS delivery serice contractor. Sometimes they have used Fed Ex for such deliveries. This time they used Jet Express shipping.

Jet Express is a Chinese owned/operated company.

As far as anyting and Fed Ex, I insist they not be used after some Christmas items were deliered to my office last year by a young man who decided to kick my packages down our building hallway because he was too lazy to get our and use the wheeled dolly to deliver them.

Aug 21, 2020 - 6:11:57 AM

5789 posts since 9/5/2006

just received a chair tray for my wife to use after her upcoming surgery and it was broke in half. amazon delivered it,, the amazon box was in good shape,, must have happened while packing or before.

Aug 21, 2020 - 8:14:54 PM

donc

Canada

6438 posts since 2/9/2010

Watch it on TV Monday morning. The 'Grilling of the Postmaster General '.... It won't be anything like your typical Monday morning cooking show.

Aug 21, 2020 - 8:26:13 PM

Ninobur

USA

12 posts since 6/7/2020

quote:
Originally posted by Eric A

I've been on a pandemic roll this year, buying 5 banjos. From a variety of sellers, every single one of them came by FedEx with no problems.


I've been suffering from the same affliction! LOL!

Aug 22, 2020 - 6:43:42 AM
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DRH

USA

552 posts since 5/29/2018
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Fedex, UPS, and USPS all seem to have the same problems in one region or another.

Our postal service has improved over the years. UPS is usually better. Fedex business class is great. Fedex residential does it's best to live up to the videos that end up on youtube every Christmas, except they try to provide horrible service year round.

I think the only safe way to deliver a package is if buyer and seller get together to decide which service is the least horrible at both ends. I've come to the point where I don't even bid on or purchase items from sellers that use Fedex. It is that bad here.

Aug 22, 2020 - 6:51:40 AM

20 posts since 1/17/2018

I will not ship a banjo using anyone but UPS- unless the buyer specifies someone else.I prefer not to buy a banjo unless the seller ships UPS or else can meet me with it.

Sep 19, 2020 - 12:24:56 PM

437 posts since 3/5/2011

I had some business papers sent 'next day delivery' by FedEx that took 6 days to get here. Their journey was VA - Memphis - Indianapolis - Memphis - Maine.

COVID has influenced many things we don't think about until they go wrong.

Sep 19, 2020 - 2:33:24 PM

DRH

USA

552 posts since 5/29/2018
Online Now

I just got a refund from an ebay seller who sent a Ford starter through Fedex. It was partly my fault for not checking the shipping method when I ordered. But the seller should have known how Fedex home delivery works and packed accordingly.


 

Sep 19, 2020 - 3:06:01 PM

rcc56

USA

3173 posts since 2/20/2016

A few months ago, a fellow in Maine sent a mandolin to me for new frets and general set up work. He shipped the mandolin UPS Ground, and it arrived in good condition in a reasonable amount of time.

After I inspected the instrument and came up with the price for the work, he mailed me a check by Priority Mail. A week passed, and the check had not arrived. I called him, and he sent another check, which arrived in 3 days.

The original check finally showed up, correctly addressed and labelled in a USPS Priority Mail envelope, 15 days after it had been mailed. The tracking history showed that it took 3 or 4 days for it to get to Atlanta, and then it bounced back and forth between Atlanta sorting facilities for 8 or 9 more days before they finally put it on a truck to my local sorting facility in southeast Tennessee. Then it sat for another day or two before it was delivered to my mailbox.

In the time it took for a correctly labelled and packaged Priority Mail envelope to get from Maine to Tennessee, I could have driven to Maine, picked up the mandolin, relaxed for a couple of days by the ocean, brought the mandolin back to my workshop, repaired it, carried the instrument back to Maine, and returned home in a leisurely fashion.

So much for Priority Mail.

The return UPS delivery was executed in a timely manner, again with reasonably careful handling of the package.

Sep 19, 2020 - 9:32:09 PM

Iron Paw

New Zealand

421 posts since 11/28/2014

I bought a lovely Aristocrat razor from the USA.

Sadly I received 'something' that had been run over by a truck. I knew there would be trouble as USPS tracking showed the package was still in the USA facility after about 4 weeks had gone by.

Luckily it was an ebay purchase so I was reimbursed.

I'm still looking for a nice Aristocrat if any member has one for sale?


 

Edited by - Iron Paw on 09/19/2020 21:56:20

Sep 20, 2020 - 3:47:04 AM
Players Union Member

Nels

USA

5943 posts since 12/10/2012

I've had several packages lost this past month in the USPS quagmire!! One antique dining chair that the seller went and retrieved after it had sat a week at his local usps. He then shipped it FEDEX no extra charge to me. A banjo I shipped out to NC went UPS no problem.

Sep 20, 2020 - 4:27:18 AM
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421 posts since 7/13/2008

In the last fifty years I've had only one piece of lost mail - until mid-spring of this year. I'm trying to handle my mother's estate so there are a lot of important things that I've mailed. Three of them have been "lost," and one of them disappeared for two months. My mother's stock broker says he has switched over to using FedEx for anything important. Lots of rumors as to what is going on. All I can say is I'm getting more and more paranoid as we head toward the election.

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