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To Whom Does One Complain for Undelivered BHO merch?

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Mar 30, 2020 - 9:51:03 AM
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54476 posts since 12/14/2005

I posted this on what I thought was the proper Forum "Website Problems" five days ago.
No response.
So I'm reposting it here.
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Banjo Mary 74 ordered me some shirts, and some for her, all to be mailed to HER address.
Hers arrived, mine didn't.
She fired off a message to Eric, including the documentation for the payment for ALL the shirts.

No reply, and no shirts.

To whom should she send the next message?

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Trust me, when I tell you that the vast majority of the 117,000 Outhangers do NOT want to see me shirtless.

Mar 30, 2020 - 10:39:04 AM
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Owen

Canada

5536 posts since 6/5/2011

Frank and Ernest - Complaint Department Comic Strips | The Comic ...

Mar 30, 2020 - 10:53:01 AM
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Players Union Member

grandpafive

Canada

1752 posts since 8/30/2014

Our customer service manager is Helen Waite. If You have a complaint, go to Helen Waite!  devil

Mar 30, 2020 - 11:19:59 AM
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Texasbanjo (Moderator)

USA

24243 posts since 8/3/2003
Online Now

Mike, Eric is the only one who has anything to do with shirts ..... he and his wife take care of them. With all the problems going on in California with the virus, I would imagine he's rather busy and will get back to the Hangout as soon as he can.

Mar 30, 2020 - 12:31:58 PM
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conic

England

763 posts since 2/15/2014

am I hallucinating...haha............
 

Mar 30, 2020 - 12:51:15 PM

54476 posts since 12/14/2005

Thanks, Sherry.

In the absence of accurate information, one may always fear the worst.

Mar 30, 2020 - 1:52:47 PM
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1517 posts since 11/17/2018

Eric is pretty active on his Zwift Insider site and the Zwift Facebook page -

zwiftinsider.com/conquer-desk-...Z_7N1_1Ew

He posted an article today, and is responding to comments.

Complaints about undelivered merchandise have come up long before COVID-19.

Mar 30, 2020 - 2:33:06 PM

conic

England

763 posts since 2/15/2014

quote:
Originally posted by OldNavyGuy

Eric is pretty active on his Zwift Insider site and the Zwift Facebook page -

zwiftinsider.com/conquer-desk-...Z_7N1_1Ew

He posted an article today, and is responding to comments.

Complaints about undelivered merchandise have come up long before COVID-19.


hahaha, thats no excuse, in his comment he says that he likes a keyboard and mouse when Zwifting so could have logged in 

Mar 31, 2020 - 5:38:01 PM
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54476 posts since 12/14/2005

Mary got an e-mail from Monica Schlange.

Mary's oder had MARY's mistake of ordering a pair of 2021  tee shirts for me, so, exactly as  requested, the order was being held until NEXT YEAR's shirts were ready.

Mary accepts responsibility for the one-digit keystroke error, and Monica is sending this year's shirts, this year.

Apr 1, 2020 - 4:48:57 AM

Texasbanjo (Moderator)

USA

24243 posts since 8/3/2003
Online Now

quote:
Originally posted by mike gregory

Mary got an e-mail from Monica Schlange.

Mary's oder had MARY's mistake of ordering a pair of 2021  tee shirts for me, so, exactly as  requested, the order was being held until NEXT YEAR's shirts were ready.

Mary accepts responsibility for the one-digit keystroke error, and Monica is sending this year's shirts, this year.


Glad you finally found out what happened and will receive your shirts fairly soon now.

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