Banjo Hangout Logo
Banjo Hangout Logo

Premier Sponsors

Banjo Lovers Online

Banjo Reviews

Review Categories

Most Recent

The banjo reviews database is here to help educate people before they purchase an instrument. Of course, this is not meant to be a substitute for playing the instrument yourself!

6904 reviews in the archive.

Thomann Cyberstore Music Store Reviews

Submitted by Ziggy Brown (see all reviews from this person) on 7/31/2013

Overall Comments

Really good service: fast, efficient and all done with ease online. They have various direct phone numbers (one for each department) if you want to speak to an assistant, but I didn't use this service due to my happiness with the clarity of online information. The order was processed by a person (rather than a computer) who then emailed me confirmation of my order and provided tracking links.

I bought two items from them: a cheap own brand hard case which is no frills but does the job well; a Recording King RK-R37-SN (the sunburst finish R35) that I love but won't review until I've lived with it for a bit. Both items were very well packaged and arrived in pristine condition. I was a little surprised that they didn't pack the banjo in the case, but the shipping was free (excellent for a German store delivering to the UK) so it was at no cost to me and the packaging was comprehensive and secure. The order was placed late on a Thursday evening and the goods were with me 8am the following Monday. Excellent.

Whilst I am usually reluctant to give full scores for anything (is perfection really achievable?) there is nothing I can complain about with this transaction, so 10 it is.

Overall Rating: 10

Submitted by mikeyb2 (see all reviews from this person) on 2/15/2013

Overall Comments

First time with Thomann, a bit worried after reading one or two bad reviews but have to say they were very good. Great price for my RK025BR banjo, well packaged and delivered in 3 days from Germany to Stockport,UK. Wouldn't hesitate to use again.Only reason I didn't give a ten score, is because when I rang to enquire as to availability, the person in the guitar/banjo department wasn't much help.

Overall Rating: 9

Hangout Network Help

View All Topics  |  View Categories