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Please note this is an archived topic, so it is locked and unable to be replied to. You may, however, start a new topic and refer to this topic with a link: http://www.banjohangout.org/archive/381607
bobskart - Posted - 02/27/2022: 07:19:58
I have tried for months to cancel my account at Jimmy Heffernan’s dobro site and to stop the monthly $10 charge as I have not had time to do anything with it or even look at it since the beginning (over a year ago)
I have been unsuccessful in following his posted cancellation steps and contacted who is listed to contact to cancel.
I received a reply January 25th that my account was being cancelled and then they charged me days after that. It’s $10 only but I asked why and no response. I have asked multiple times since then and still no response.
I received a email that says this month the account was being closed…but I could start it back if I wanted. So I asked to make sure I did not get charged again even though they said last month I was being cancelled.
Does anyone here know a way of contacting anybody there as the email is signed “web guy @jimmyheffernan.com”
Any assistance you all may have would be greatly appreciated.
Have an awesome weekend.
Texasbanjo - Posted - 02/27/2022: 08:38:40
If the charge is going to your bank, tell the bank to stop payments. If the charge is going to your credit card, do the same thing: tell them to stop paying the charges.
